If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here You could goto device manager and right click on the adapter and try a windows driver update from there I would also update the wireless driver - see if HP have one - need the exact dv2000 - model Lets see an xirrus, ipconfig /all and PING when working and then all the tests when disconnects